Fake emails claiming to be from UPS are filling the inboxes of unsuspected users. The email may claim that UPS was unable to deliver a package due to an incorrect mailing address. The email then asks the recipient to print off the attached shipping label in order to claim their package. In reality, the attachment contains a nasty piece of malware-particularly a Trojan-that may copy itself into your computer. If you received this email, or you are worried about potentially receiving it, then take the following steps:
- Avoid opening unsuspecting emails from UPS. Unless you are 100 percent certain that the email is from UPS, do not open it. Delete the email at once and call the nearest UPS office in order to check for potential packages. Many times, UPS drivers will leave a note on the front door if you have a potential package waiting for you and the driver was unable to leave it at your doorstep.
- Read the email address. Is the email address from UPS? Previous attempts to send Trojans and malware using fake UPS emails were traced back to a domain in Russia. If you already opened the email out of curiosity then check the email address in order to reassure yourself that it is not from UPS and delete the message immediately.
- Avoid clicking or downloading the attachment. The main way that the malware enters your computer is by you downloading it. Therefore, do not download any attachments from UPS onto your computer, especially if they are listed as shipping labels. You do not need shipping labels in order to claim a package, especially when the package is sent to you. Do not attempt to open or download the attachment because it may have a vicious piece of malware hidden within the attachment.
- Delete the email immediately. In case you have not deleted the UPS email, delete it now and empty the trash folder in your inbox. That way, you can avoid the risk of clicking on the email and potentially downloading the malware by accidentally clicking on the attachment
- Run a virus scan with Malwarebytes. This is especially important if you accidentally downloaded the malware to your computer.
- If all else fails then contact us at 916-987-5474.